MyWayfinder is an online platform for finding and accessing resources to meet health-related social needs across education, health, and human services. Built to simplify the process of navigating multi-sector services for both care providers and the individuals seeking help, MyWayfinder is about making a system that works the way people do.
If your organization is listed in the 211/LIFE LINE database, you may receive request emails generated by MyWayfinder! This means your service was searched in the MyWayfinder directory and someone is looking to get connected.
Interested in joining the TogetherNow Network and being a connected provider in MyWayfinder? For organizations that believe in the power of innovation and connection, TogetherNow offers provider accounts, training, and ongoing support to implement the MyWayfinder platform in a way that fits how you already work. Click below for our interest form, and we’ll reach out with all the information you need!
We use administrative, technical, and physical safeguards to protect users’ data, including Protected Health Information under HIPAA and student education records under FERPA.
These safeguards include, among other things, encryption of data in transit and at rest; continuous monitoring; internal and external perimeter protections; access controls and multi-factor authentication; and data integrity controls. Our platform is built on best-in-class technology and regularly audited by our platform provider, IBM, based on IBM’s rigorous proprietary Security and Privacy by Design controls.
We subject ourselves to regular assessments under HIPAA requirements. Our internal data protection program is aligned with the NIST Privacy and Cybersecurity frameworks, including for compliance with New York Education Law 2-d in relation to the NIST Cybersecurity Framework. We will be working to achieve and maintain HITRUST certification in 2025.
